Ticketing

E-ticket issuance, document management, and ticket lifecycle operations.

Scope

E-Ticket Issuance

• 13-digit ticket number generation (PPP-FFFF-SSSSSS-C)
• Coupon creation per flight segment
• Fare calculation breakdown
• Tax computation and filing
• Conjunction tickets for complex itineraries

EMD (Electronic Miscellaneous Document)

• EMD-A (Associated): Linked to flight coupons (bags, seats, meals)
• EMD-S (Standalone): No flight association (fees, deposits, penalties)
• RFIC/RFISC codes for service categorization

Ticket Lifecycle

• Issuance → Open → Checked-in → Lifted → Flown
• Exchange processing
• Refund calculation and processing
• Void within 24-hour window
• Coupon status management

Research Topics

• Ticket number allocation and ranges
• Coupon status codes (O, A, C, L, F, E, R, V)
• Exchange fare calculation rules
• Refund policies and automation
• IATA interline ticketing agreements
• Tax filing requirements by country
• EMD lifecycle and consumption

Architecture Considerations

Ticket Data Model

Ticket
├── TicketNumber (13-digit)
├── PassengerName
├── IssuingAirline, IssuingAgent
├── IssueDate, ValidityDate
├── Coupons[]
│   ├── CouponNumber (1-4)
│   ├── FlightSegment
│   ├── FareBasis, Class
│   ├── Status (O/A/C/L/F/E/R/V)
│   └── NotValidBefore/After
├── FareCalculation
│   ├── BaseFare, Currency
│   ├── Taxes[]
│   └── Total
├── FormOfPayment
└── Endorsements

EMD Data Model

EMD
├── DocumentNumber
├── Type (A or S)
├── RFIC, RFISC
├── AssociatedTicket (if EMD-A)
├── Coupons[]
│   ├── ServiceDescription
│   ├── Quantity, Amount
│   └── Status
└── ValidityPeriod

Integration Points

BSP Reporting

Sales Report Fields

• Transaction code (TKTT, RFND, EXCH)
• Ticket/document number
• Passenger name
• Itinerary details
• Fare breakdown
• Commission
• Net remittance

Reporting Schedule

• Daily sales transmission
• Weekly billing period
• Monthly settlement