Standards & Compliance
Industry standards, data privacy regulations, and compliance frameworks.
Components
IATA Standards
Aviation industry standards:
- NDC (New Distribution Capability)
- ONE Order
- SSIM (Standard Schedules)
- BCBP (Bar Coded Boarding Pass)
- BSP/ARC settlement
- Baggage messaging
Data Privacy
Privacy regulations:
- GDPR (EU)
- CCPA (California)
- PII handling
- Data retention
- Subject access requests
Compliance
Security and regulatory compliance:
- PCI-DSS
- SOC 2
- Aviation security
- Accessibility (ADA, WCAG)
Standards Overview
IATA Technical Standards
| Standard | Purpose | Version |
|---|---|---|
| NDC | Distribution | 21.3 |
| ONE Order | Order management | Resolution 797 |
| SSIM | Schedule exchange | Chapter 7 |
| BCBP | Boarding passes | Resolution 792 v8 |
| PADIS | Reservation messaging | EDIFACT |
| BagMessage | Baggage tracking | RP 1745 |
Regulatory Frameworks
| Regulation | Jurisdiction | Focus |
|---|---|---|
| GDPR | EU | Data privacy |
| CCPA | California | Consumer privacy |
| PCI-DSS | Global | Payment security |
| DOT | US | Consumer protection |
| EU261 | EU | Passenger rights |
| SOC 2 | Global | Security controls |
Compliance Matrix
┌────────────────────────────────────────────────────────┐
│ Compliance Requirements │
├────────────────┬─────────┬─────────┬─────────┬────────┤
│ System │ PCI-DSS │ GDPR │ SOC 2 │ DOT │
├────────────────┼─────────┼─────────┼─────────┼────────┤
│ Booking Engine │ ● │ ● │ ● │ ● │
│ Payment System │ ● │ ● │ ● │ │
│ Customer Data │ │ ● │ ● │ │
│ Operations │ │ ● │ ● │ ● │
│ Analytics │ │ ● │ ● │ │
└────────────────┴─────────┴─────────┴─────────┴────────┘
● = Applicable
Implementation Approach
- Identify: Map applicable standards per system
- Gap Analysis: Assess current state vs. requirements
- Remediate: Address gaps with technical controls
- Document: Maintain evidence and policies
- Audit: Regular assessment and certification
- Monitor: Continuous compliance monitoring