Business Intelligence
Data warehouse architecture, analytics platforms, and executive dashboards.
Scope
Data Warehouse
- Dimensional modeling
- ETL/ELT pipelines
- Data quality management
- Master data management
- Historical data retention
- Self-service analytics
- Ad-hoc querying
- Data exploration
- Embedded analytics
Dashboards
- Executive KPIs
- Operational dashboards
- Departmental views
- Real-time monitoring
Data Products
- Curated datasets
- Data APIs
- ML feature stores
- Data marketplace
Research Topics
Architecture Considerations
Modern Data Stack
┌─────────────────────────────────────────────────────┐
│ Data Sources │
│ PSS │ DCS │ Finance │ Web/App │ External │ IoT │
└───────────────────────┬─────────────────────────────┘
│
┌─────────▼─────────┐
│ Data Ingestion │
│ (Fivetran, Airbyte)
└─────────┬─────────┘
│
┌─────────▼─────────┐
│ Data Lake │
│ (S3, ADLS) │
└─────────┬─────────┘
│
┌─────────▼─────────┐
│ Transformation │
│ (dbt, Spark) │
└─────────┬─────────┘
│
┌─────────▼─────────┐
│ Data Warehouse │
│ (Snowflake, BQ) │
└─────────┬─────────┘
│
┌──────────────┼──────────────┐
│ │ │
┌────▼────┐ ┌─────▼─────┐ ┌────▼────┐
│ BI │ │ ML/AI │ │ APIs │
│ (Tableau)│ │ Platform │ │(Serving)│
└─────────┘ └───────────┘ └─────────┘
Dimensional Model
Fact Tables
fact_booking
├── booking_date_key (FK)
├── flight_key (FK)
├── passenger_key (FK)
├── channel_key (FK)
├── route_key (FK)
├── booking_count
├── revenue_amount
├── ancillary_amount
└── segment_count
fact_flight_performance
├── flight_date_key (FK)
├── flight_key (FK)
├── scheduled_departure
├── actual_departure
├── delay_minutes
├── pax_count
└── load_factor
Dimension Tables
dim_date
├── date_key, full_date
├── day_of_week, month, quarter, year
├── is_weekend, is_holiday
└── fiscal_period
dim_route
├── route_key
├── origin_code, origin_city, origin_country
├── destination_code, destination_city, destination_country
├── distance_km
└── region_pair
dim_passenger
├── passenger_key
├── ffp_tier
├── customer_value_segment
└── demographics (anonymized)
Integration Points
| System | Direction | Data |
|---|
| PSS | Inbound | Bookings, tickets |
| DCS | Inbound | Check-in, boarding |
| Finance | Inbound | Revenue, costs |
| OCC | Inbound | Flight performance |
| Digital | Inbound | Web/app analytics |
| External | Inbound | Market, competitors |
Dashboard Framework
Executive Dashboard
| KPI | Visualization |
|---|
| Revenue (vs. budget) | Line chart + indicator |
| Load factor | Gauge |
| On-time performance | Trend line |
| NPS | Score card |
Operational Dashboard
| Metric | Use |
|---|
| Real-time flight status | Map view |
| Delay analysis | Bar chart |
| Connection performance | Heat map |
| Baggage metrics | KPI cards |
Data Warehouse
| Platform | Strengths |
|---|
| Snowflake | Scalability, sharing |
| Databricks | ML integration |
| BigQuery | Google ecosystem |
| Redshift | AWS integration |
| Tool | Strengths |
|---|
| Tableau | Visualization, exploration |
| Power BI | Microsoft ecosystem |
| Looker | Governed metrics |
| Preset/Superset | Open source |
Data Governance
Components
- Data catalog
- Data lineage
- Quality monitoring
- Access controls
- Privacy compliance
| Function | Options |
|---|
| Catalog | Alation, Collibra, DataHub |
| Quality | Great Expectations, Monte Carlo |
| Lineage | dbt, OpenLineage |