Operations
Airline operational systems optimized for high-frequency shuttle operations with 25-30 minute turnarounds.
Components
Flight Operations
Operational control center (OCC) / CCO:
- Flight planning and dispatch
- Weather monitoring
- Real-time flight tracking
- Operational control
Crew Management
Crew scheduling and tracking:
- Crew pairing optimization
- Roster management
- Fatigue risk management
- Training and qualification
- Crew tracking
Ground Operations
25-30 minute turnaround target:
- Rapid turnaround management
- Paperless ground handling
- Common use technology (CUPPS/CUSS)
- Baggage handling (simplified)
Disruption Management
Irregular operations (IROPS):
- Delay management
- Rebooking automation
- Passenger recovery
- Crew recovery
MRO & CAMO - NEW
Aircraft maintenance and airworthiness:
- CAMO (Continuing Airworthiness Management)
- Fleet health monitoring
- Cycle/hour tracking
- Predictive maintenance
- Spare aircraft management
Safety Management System - NEW
SMS compliance (ICAO/IOSA):
- Safety reporting
- Risk management
- Safety assurance
- IOSA compliance
- Emergency Response Plan
Fuel Management - NEW
Fuel procurement and optimization:
- Real-time fuel price tracking
- Hedging strategy
- Tankering decisions
- Fuel efficiency monitoring
Operational Strategy
High-Frequency Shuttle Model
┌─────────────────────────────────────────────────────────────────┐
│ Operational Velocity │
├─────────────────────────────────────────────────────────────────┤
│ │
│ Hub Strategy: CCS (Caracas) - Primary Base │
│ Model: High-Frequency Shuttle │
│ Target TAT: 25-30 minutes │
│ Aircraft Utilization: >12 hours/day │
│ Flights/Aircraft: 8-10 per day │
│ │
│ Key Principle: Maximize SGR (Scheduled Ground Return) │
│ Aircraft kept in constant motion to amortize fixed costs │
│ │
└─────────────────────────────────────────────────────────────────┘
Operational Resilience
- Spare Aircraft Ratio: Specific ratio to ensure schedule reliability
- Sub-charter Agreements: Protocols for AOG events and peak demand
- Contingency Planning: Pre-negotiated backup arrangements
Data Feedback Loop
Per the strategic blueprint, all operational systems feed into a central data ecosystem:
┌───────────────────┐
│ Safety Dept │
│ (Central) │
└─────────┬─────────┘
│
┌─────────────────────────┼─────────────────────────┐
│ │ │ │ │
┌───▼───┐ ┌────▼────┐ ┌───▼───┐ ┌────▼────┐ ┌────▼────┐
│Aircraft│ │ PSS │ │ CAMO │ │ Crew │ │ Proc. │
│ │ │ DCS │ │ │ │Reporting│ │ │
└───┬────┘ └────┬────┘ └───┬───┘ └────┬────┘ └────┬────┘
│ │ │ │ │
│ Fuel Burn │ Hours │ Inspect │ │ Purchase
│ Data │ Cycles │ Schedule │ │ Optimize
└──────────────┴──────────┴──────────┴──────────────┘
Key Integrations
| System | Data Flow |
|---|---|
| PSS/DCS → CAMO | Flight hours, cycles |
| CAMO → OCC | Aircraft availability, MEL |
| OCC → Crew | Assignments, changes |
| Fuel → Finance | Procurement costs |
| All → Safety | Incident reports |
Operational Metrics
| Metric | Target |
|---|---|
| On-Time Performance (D0) | >85% |
| Turnaround Time | 25-30 min |
| Completion Factor | >99% |
| Aircraft Utilization | >12 hrs/day |
| Crew Utilization | Per contract |
Regulatory Framework
The Regulatory Shield
┌─────────────────────────────────────────────────────────────────┐
│ │
│ IOSA / RAV Compliance │
│ ┌─────────────────────────────────────┐ │
│ │ SMS │ │
│ │ ┌─────────────────────┐ │ │
│ │ │ Operations │ │ │
│ │ └─────────────────────┘ │ │
│ └─────────────────────────────────────┘ │
│ │
│ • RAV: Venezuelan Aviation Regulations compliance │
│ • IOSA: IATA Operational Safety Audit │
│ • SMS: Safety Management System (ICAO Annex 19) │
│ • CAMO: Continuing Airworthiness │
│ │
└─────────────────────────────────────────────────────────────────┘